Budgie Health, an Insur-tech company based in New York, ensures that employee insurance is less complicated for enterprise customers. Budgie Health is the first solution that gives employees real-time access to their health claims data, helping them make better enrollment, spend, and utilization decisions.

Use-case:

In order to provide holistic solution to customers - Budgie Health's customer demand integrations with HR and Payroll systems. Syncing employee demographics, benefits, and dependent details is essential. Also, deductions from payroll need to be read by Budgie's system.

Saving Bandwidth, Satisfied Customers

• Saved 5 man-months of technology team
• Customers get integrations 70x faster, leading to high NPS
• Integration management reduced by 90% with the help of Bindbee dashboard and support team
• Total saving: over $100,000

‍Complexity of Building HR Integrations In-house

Each HR and payroll integration involved several complexities. As Budgie Health had to connect with multiple data points from multiple HR/Payroll systems, understanding the complexity of each system was a big challenge.

Even if the complexity of each system is well understood - Budgie Health had to code integrations with HRIS like UKG, Workday, ADP, etc. This would take several months.

Using in-house technology bandwidth would delay their existing product roadmap while their customers anxiously await these integrations.

The product team knew they needed another 3rd-party tool and, just as important, a single place to review and maintain their integrations. Once their team came across Bindbee and learned of the product's depth and breadth, they knew they had found the right partner.

Leveraging Bindbee API to Enable Personalized Benefit Recommendations

With Bindbee's Unified API, Budgie Health could easily connect with multiple HRIS platforms. Their engineering took 3 days to connect with our unified API, and on 4th day, they had all 30 HR and payroll integrations at their disposal.

Once these integrations were in place, several critical workflows were activated:

• Employee Roster details: With the Bindbee Employee model, Budgie Health was able to sync employee demographic details daily. This enabled them to prove holistic user access management in their application.
• Dependents Data: The system automatically pulled and synced detailed information on employee dependents, enabling Budgie Health to tailor benefit recommendations more precisely.
• Plan Availability: Real-time syncing of available benefit plans ensured that Budgie Health's clients always had access to the most current options, which streamlined the decision-making process.
• Deductions and Contributions: Bindbee's integration provided clear visibility into employee deductions and employer contributions, allowing for accurate and personalized benefit advice.