COMPANY
Pasito
INDUSTRY
Benefits Tech
LOCATION
United States

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How Pasito Powers Personalized Benefits Education with Bindbee's Unified API

PRODUCT INFO
AI-driven Employee Benefits Education & Decision Support Platform
UNIFIED API
HRIS and Payroll
COMPANY
Pasito
INDUSTRY
Benefits Tech
LOCATION
United States
About company

Pasito is transforming how employees understand and engage with their benefits. As the leading provider of personalized employee benefits communication and support, Pasito uses AI to deliver benefits education that drives measurable impact – without the product push or human bias.

The platform powers year-round benefits education, annual enrollment experiences, new hire orientation, and employee support across diverse workforces. With results like 45% higher voluntary insurance elections, 44% increases in retirement plan participation, and 2x more HSA elections, Pasito has proven that personalized education translates directly to better financial outcomes for employees. Their AI engine reads plan documents, accepts data in all formats, and maintains a single source of truth that powers decision support, communications, and analytics – all while maintaining HIPAA compliance and SOC 2 certification.

Use Case

To deliver personalized benefits recommendations and education at scale, Pasito needed reliable access to employee data from their customers' HR and payroll systems. Their enterprise clients – organizations using platforms like Workday, ADP, and UKG – expected seamless integrations that would keep employee rosters, dependents, and benefits data synchronized in real-time. Without accurate, up-to-date data flowing into their AI engine, Pasito couldn't deliver the personalized experience that sets them apart.

Outcome

Scaling Integrations Without Scaling Headaches

The partnership with Bindbee transformed Pasito's integration capabilities from a growth bottleneck into a competitive advantage. By replacing unreliable scraping-based integrations with robust API connections, Pasito can now confidently serve enterprise customers while focusing on what they do best – helping employees make better benefits decisions.

  • 60+ HRIS and payroll integrations deployed simultaneously
  • Integration timelines reduced from 2-3 weeks per system to days
  • Manual census loads eliminated with daily automated data syncs
  • Enterprise-grade reliability for Workday, ADP, UKG, and more
Problem

Integration Reliability at Enterprise Scale

Before Bindbee, Pasito worked with another integration provider but faced significant challenges with data depth and reliability. The previous solution relied on scraping methods rather than proper API-based integrations, creating stability issues that directly impacted their enterprise customers.

The problems were clear:

Incomplete Data: The scraping approach meant Pasito frequently received partial data sets, requiring manual intervention and ticket creation to resolve gaps – a time-consuming process that slowed down customer onboarding.

Enterprise Requirements: Large organizations using Workday, ADP, and UKG demanded stable, production-grade integrations. The unreliability of their existing solution was becoming a bottleneck for growth.

Manual Census Loads: Without automated, reliable integrations, Pasito's team was spending significant time on manual data imports – time that could be spent improving their core product.

Solution

Reliable API-Based Integrations with Bindbee

Bindbee's Unified API gave Pasito exactly what they needed: proper API-based integrations across 60+ HRIS and payroll systems through a single connection point.

Comprehensive Data Models: Bindbee's extensive data models… including Employee, Employments, Dependents, Benefits, and Employer Benefits – provided the depth of data Pasito needed to power their AI-driven recommendations. No more incomplete data sets or manual workarounds.

Daily Automated Syncs: With Bindbee, Pasito now receives up-to-date client data imported automatically every day. This automated synchronization eliminated manual census loads and ensures their AI engine always works with current information.

Fast, Solution-Oriented Support: When high-urgency items arise, Bindbee's support team responds quickly with solutions – a critical factor for maintaining Pasito's enterprise customer relationships.

CUSTOMERS_

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