BambooHR API: Integration Guide, Use Cases, and Best Practices
Published on:
October 2, 2024

What is Bamboo HR?

BambooHR is an Human resources information system (HRIS) designed to help organizations manage employee information, payroll, benefits, and more.

In this guide, we’ll explore how to integrate BambooHR’s API into your applications, look at common use cases, and offer best practices for troubleshooting API issues. Whether you’re a developer, HR-tech professional, or part of a tech team evaluating BambooHR, this blog aims to help you leverage the API effectively.

Note - This is an educational article on Bamboo HR API. If you’re looking for an easier way to launch integrations with Bamboo HR, check out Bindbee.

Our Unified API connects you to 50+ HRIS, ATS and Payroll Platforms in minutes. Zero maintenance, no-code Integrations that lets you launch at one-tenth the cost of custom Integrations.

That said, Here’s what we’ll cover in this article:

  • A step-by-step integration guide using Python, Postman, and Bindbee.
  • An overview of the API’s capabilities and key features.
  • Best practices and troubleshooting tips for smooth API operations.

Understanding BambooHR API

What is BambooHR API?

The BambooHR API is a RESTful service that allows you to access and manipulate BambooHR data programmatically.

This includes managing employee data, time-off requests, departments, and generating custom reports. With the API, you can integrate BambooHR data with other platforms like payroll systems, internal dashboards or to your own applications.

API Authentication

BambooHR API uses two authentication methods: API Keys and OAuth.

  • API Keys: This is the most common method. You’ll need to generate an API key from your BambooHR account. This key acts as a password for your requests and should be included in the headers of your API calls.
  • Example of authenticating using API key with curl:
curl -i -u "{API Key}:x" "<https://api.bamboohr.com/api/gateway.php/{subdomain}/v1/employees/directory>"
  • OAuth: OAuth is useful for limiting data access based on predefined scopes. While OAuth is in limited rollout for BambooHR, it offers more granular control over what data can be accessed.

Handling API Requests

API requests follow the REST structure, meaning you’ll use HTTPS methods (GET, POST, PUT, DELETE) to interact with BambooHR’s data. Responses can be returned in JSON or XML, depending on your preference.

  • Base URL:
<https://api.bamboohr.com/api/gateway.php/{subdomain}/>

BambooHR API Integration Guide

We’ll walk through three methodologies: Python, Postman, and Bindbee.

Whether you’re comfortable with code, prefer a GUI like Postman, or outsource the entire process to a unified API like Bindbee, this section has you covered.

Method 1: Python

Setup: First, install the requests library and get your BambooHR API key from the account settings.

pip install requests

Retrieve Employee Data

Here’s how you can use Python to pull data for a specific employee.

import requests

url = "<https://api.bamboohr.com/api/gateway.php/{subdomain}/v1/employees/4/?fields=firstName,lastName>"
headers = {
    "Accept": "application/json",
    "Authorization": "Basic {encoded_api_key}"
}
response = requests.get(url, headers=headers)
print(response.json())

This code retrieves the employee’s first and last name.

You can expand the fields to include other information like job title, department, etc.

Bulk Employee Data (Custom Reports)

You can retrieve bulk data using the custom report endpoint.

url = "<https://api.bamboohr.com/api/gateway.php/{subdomain}/v1/reports/custom?format=JSON>"
payload = {"fields": ["firstName", "lastName", "jobTitle"]}
response = requests.post(url, json=payload, headers=headers)
print(response.json())

Error Handling

When interacting with the BambooHR API, you might encounter 401 Unauthorized or 403 Forbidden errors.

Make sure your API key is valid, and the user associated with it has the correct permissions.

Method 2: Postman

Setup Install Postman and create a new collection for BambooHR API requests. Set up Basic Auth using your API key.

  1. Create a collection and set Basic Auth under the Authorization tab.
  2. Enter your API key in the username field and any random string in the password field.

Retrieve Employee Data

Use the following setup in Postman to retrieve data for a specific employee.

  • URL:
<https://api.bamboohr.com/api/gateway.php/{subdomain}/v1/employees/4>
  • Params: fields=firstName,lastName
  • Authorization: Basic Auth

Send the request, and Postman will return the employee's first and last name.

Bulk Data Retrieval

To pull bulk employee data, use the custom reports endpoint.

  • URL:
<https://api.bamboohr.com/api/gateway.php/{subdomain}/v1/reports/custom>
  • Method: POST
  • Params: format=JSON
  • Body: Raw JSON format with the required fields.

Method 3: Bindbee

Overview: Bindbee is a unified API platform that lets you integrate with Bamboo HR (and 50+ HRIS, ATS & Payroll Platforms) in just a few minutes. No-code, zero-maintenance integrations that offers round-the-clock data sync at one-tenth the cost of custom Integrations. Check out Bindbee today!

Setting up BambooHR Integration with Bindbee

  • Create a Connector:
    • Click on Create Connector from the dashboard.
    • Select HRIS as the type of integration. Enter customer details and give your connector a unique ID (e.g., BambooHR_Integration).
  • Generate a Magic Link:
    • After setting up the connector, click Create Link to generate a magic link. This will allow the customer to authenticate the connection with BambooHR.
    • Open the link and enter the necessary credentials (e.g., BambooHR API key, subdomain). This step establishes the connection between BambooHR and Bindbee.
  • Sync the Connector:
    • Once the connection is made, the connector will begin syncing data from BambooHR. This may take a few minutes depending on the size of the data. You can track the sync status in the connector section.
  • Access the Synced Data:
    • After syncing, go to the Employee section in the Bindbee dashboard and select Get Employees to retrieve employee data from BambooHR.
  • Get the API Key and Connector Token:
    • Copy the API key and the x-connector-token from the Bindbee dashboard, which you will need to make authenticated API requests.

Retrieving Employee Data with Bindbee

Once the BambooHR data has been synced, you can retrieve employee data on to your application via the Bindbee API.

Here’s a step-by-step process for accessing synced data from BambooHR through Bindbee’s unified API:

  1. Request Setup:
    • Use the Bindbee API to send a request for employee data. You’ll need both your Bindbee API token and the x-connector-token.
  2. Example Request:
    • Using Python:
import requests

url = "https://api.bindbee.com/hris/v1/employees"
headers = {
    "Authorization": "Bearer YOUR_BINDBEE_API_KEY",
    "x-connector-token": "YOUR_CONNECTOR_TOKEN",
    "Accept": "application/json"
}
response = requests.get(url, headers=headers)
print(response.json())

  • Using cURL:
curl --request GET \
  --url https://api.bindbee.com/hris/v1/employees \
  --header 'Authorization: Bearer YOUR_BINDBEE_API_KEY' \
  --header 'x-connector-token: YOUR_CONNECTOR_TOKEN'

This request will return a list of employee objects, including details like the employee’s first name, last name, job title, department, and contact information.

Sample Response:

{
  "items": [
    {
      "id": "018b18ef-c487-703c-afd9-0ca478ccd9d6",
      "first_name": "Kunal",
      "last_name": "Tyagi",
      "job_title": "Chief Technology Officer",
      "department": "Engineering",
      "work_email": "kunal@bindbee.dev"
    }
  ]
}

Bulk Employee Data Retrieval

For retrieving large datasets, Bindbee simplifies the process by allowing you to fetch bulk employee data from BambooHR.

The pagination feature helps manage large responses by returning results in pages.

  • Pagination Parameters:
    • Use the cursor and page_size parameters to navigate through the results. By default, Bindbee returns 50 records per page.
    • Example of a paginated request:
url = "https://api.bindbee.com/hris/v1/employees?cursor=MDE4YjE4ZWYtYzk5Yy03YTg2LTk5NDYtN2I3YzlkNTQzM2U1&page_size=50"
response = requests.get(url, headers=headers)
  • Querying for Specific Employee Data:
    • You can further refine your request by filtering based on specific fields, such as manager_id, remote_id, or company_id to get employees under a particular manager or company.

BambooHR API: Common Use Cases

The BambooHR API is incredibly versatile. Here are some common use cases:

  • HR Automation: Automate processes like employee onboarding and leave requests. For example, sync BambooHR data with payroll systems to ensure smooth employee payroll setups.
  • Custom Reporting: Create custom reports to monitor employee performance or analyze turnover rates. The API allows you to pull detailed employee data and export it in different formats (CSV, PDF, etc.).
  • Third-Party Integration: The API can be used to sync employee data with third-party tech vendors, ensuring accurate and up-to-data sync for faster Time-to-value.

Debugging and Best Practices

When working with APIs for BambooHR, you might encounter various errors during integration.

These issues typically arise from authentication, permissions, or rate limits.

Here's a breakdown of common errors, their causes, and solutions.

Error Code Description Possible Causes Solutions
401 Unauthorized The request did not include valid authentication credentials. - Missing or invalid API key.
- API key has expired.
- Incorrectly formatted authorization header.
- Ensure the API key is correct and valid.
- Double-check the API key format and authorization header.
- If using Bindbee, verify that the Bearer token is correctly passed in the header.
403 Forbidden The API key does not have permission to access the requested resource. - The API key does not have the necessary permissions to access the endpoint.
- The user associated with the API key has restricted access to the data.
- The API key is valid, but access is restricted to certain resources.
- Verify that the API key has permission to access the specific endpoint.
- Ensure that the user generating the API key has access to the required fields or data.
- With OAuth, ensure that scopes are correctly configured.
404 Not Found The requested resource could not be found on the server. - Incorrect endpoint URL.
- The specified employee ID or report does not exist.
- The subdomain is incorrect in the request URL.
- Confirm that the endpoint URL is correct.
- Verify that the employee or data you are querying exists.
- Ensure the correct subdomain is used in the API request.
429 Too Many Requests The API request rate limit has been exceeded. - Too many requests sent in a short period.
- Exceeding the maximum allowed API calls for a given period.
- Implement rate limiting in your application to prevent overloading the API.
- Use exponential backoff to retry requests after a delay.
- Spread out API calls to avoid hitting rate limits.
500 Internal Server Error The server encountered an unexpected condition that prevented it from fulfilling the request. - Server-side issues.
- Temporary API downtime or overload.
- Retry the request after a short delay.
- Check BambooHR’s API status page for possible outages.
- If the problem persists, contact BambooHR support.
502 Bad Gateway The API gateway received an invalid response from the upstream server. - Issues with BambooHR’s backend or integration service.
- Network issues between the client and BambooHR.
- Retry the request.
- Check your network connection and the status of BambooHR’s servers.
- If the issue continues, investigate further or contact BambooHR support.
503 Service Unavailable The server is currently unable to handle the request due to temporary overloading or maintenance. - The BambooHR API is temporarily unavailable due to maintenance.
- Exceeding rate limits can trigger a 503 error.
- Implement retry logic with a delay (e.g., 10-30 seconds) before sending another request.
- Use exponential backoff to progressively increase the retry interval.

Best Practices for Efficient API Usage

To avoid common pitfalls and ensure your BambooHR integration performs efficiently, follow these guidelines:

  1. Efficient Data Syncing:
    • Batch Requests: When retrieving large datasets, use bulk endpoints like custom reports to avoid making numerous API calls.
    • Pagination: For large data sets, paginate responses to handle records in manageable batches. This ensures that your integration remains performant and within rate limits.

Example (using Bindbee):

url = "<https://api.bindbee.com/hris/v1/employees?page_size=50&cursor=MDE4YjE4ZWYtYzk5Yy03YTg2LTk5NDYtN2I3YzlkNTQzM2U1>"
response = requests.get(url, headers=headers)
  1. Handle Rate Limits Gracefully:
    • Use HTTP headers to monitor rate limits. For example, BambooHR returns Retry-After headers when rate limits are exceeded, guiding you on when to retry.
    • Implement exponential backoff to delay retries progressively in case of transient errors (e.g., 429 Too Many Requests or 503 Service Unavailable).

Example of exponential backoff:

import time
for i in range(5):  # Retry up to 5 times
    response = requests.get(url, headers=headers)
    if response.status_code == 200:
        break
    elif response.status_code == 429:
        retry_after = int(response.headers.get('Retry-After', 10))
        time.sleep(retry_after * (2 ** i))  # Exponentially increase retry time
  1. Error Handling:
    • Always check the status codes and handle errors appropriately. Use logging to capture errors for debugging.
    • For critical errors like 401 Unauthorized or 403 Forbidden, alert the user immediately to correct the API key or permissions.
  1. Caching:
    • For frequently accessed data, implement caching mechanisms to reduce repetitive API calls and improve performance. For example, cache the employee directory and refresh the cache periodically rather than fetching data on every request.
  2. Timeouts and Retries:
    • Set a reasonable timeout for API requests to avoid hanging indefinitely. Implement retries with a timeout threshold to handle network issues or server delays gracefully.

Example:

response = requests.get(url, headers=headers, timeout=10)  # Timeout after 10 seconds
  1. Use the Right HTTP Methods:
    • Follow RESTful best practices by using the correct HTTP methods:
      • GET for retrieving data.
      • POST for creating new resources.
      • PUT or PATCH for updating existing resources.
      • DELETE for deleting resources.
  2. Monitoring and Alerts:
    • Set up monitoring for your API integration to track response times, error rates, and downtime. This will help you identify potential issues before they impact users.
    • Use tools like Postman or API monitoring platforms to regularly test and validate your API requests.

By applying these best practices and handling common errors effectively, your BambooHR integration will remain efficient and reliable.

6. BambooHR API Documentation and Resources

Get Started with ADP API Using Bindbee

Integrating with Bamboo HR shouldn’t be an engineering battle.

Yet, for most teams, it feels like a huge time sink—draining valuable engineering resources.

Let us handle the heavy lifting. You focus on growth, what say?

Book a demo with our experts today.

BambooHR API: Integration Guide, Use Cases, and Best Practices
Kunal Tyagi
CTO -
Bindbee
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