Phin is a purpose-driven employee engagement platform that enables companies to celebrate key moments, such as birthdays, milestones, and achievements, by offering employees the opportunity to direct company-funded donations to causes they care about. This approach fosters a values-based culture and strengthens employee trust and satisfaction.
To ensure gifting campaigns are timely and relevant, Phin needs accurate, real-time employee data, like start dates, job roles, employment status, and location. Their platform must know when an employee joins, hits a milestone, or celebrates a birthday, so the gifting experience can feel personal and meaningful.
Initially, Phin's customers had to manually upload employee rosters or build their own integrations with their HR systems. This was manageable for small teams, but quickly became a bottleneck for growing companies with distributed teams and multiple HR tools. Creating integration for each new HRIS took 2+ months, severely impacting their TTV (Time to Value).
As Phin’s customer base grew, so did the diversity of HR systems they encountered. Supporting every new client meant either:
Custom-built integrations: Each new HR system came with its own API quirks, authentication methods, and data schemas. Building and maintaining these one-off integrations drained developer resources, slowed release cycles, and hindered the team from product innovation.
Manual Data Sourcing: Asking customers to regularly export and share employee data introduced operational inefficiencies and was prone to human error—outdated files, mismatched fields, or missing data could easily throw off a gifting campaign; and it also placed an ongoing burden on HR teams
Limited scalability: As more mid-market and enterprise clients joined Phin, the expectation for “it just works” integrations became table stakes. Phin needed a solution that could handle scale without adding operational drag.
This approach wasn’t scalable. Engineering resources were being drained by integration requests, customer onboarding slowed down, and the risk of stale or inaccurate data increased, directly impacting the quality of gifting campaigns.
Phin integrated with Bindbee’s Unified API for HRIS, gaining access to standardized employee data across 100+ HRIS platforms through a single, modern interface.
Since adopting Bindbee, Phin has dramatically streamlined how it connects to customer HR data.
Bindbee enables Phin to operate like a plug-and-play solution—automatically pulling accurate, compliant employee data in the background while Phin delivers impactful, values-aligned gifting moments in the foreground.